Help Center


Where can I buy your jewelry?

How should I clean my silver jewelry?

My jewelry needs repair. What should I do?

If I'm interested in a particular piece, what can I do?

I lost a beloved piece. Can it be replaced?

I would like to resize my Jewelry to Your Doorstep ring/bracelet/necklace. Is this possible?

What shipping options are available on

Does Joryel Vera offer Personal Shopping services?

Can I ship my order to an international location?

Will my Joryel Vera purchase arrive gift-wrapped?

Can I include a personalized gift message with my purchase?

Is all Joryel Vera merchandise available for purchase online?

How can I check an order I placed on